Episode 21 -- Steps To Check How Inclusive Your Communication Really Is
Are you operating inclusively in how you communicate, or is your organization unintentionally fostering an atmosphere of exclusion?
Are you spouting the word "inclusion" but actually delivering exclusivity? Or does your organization unintentionally set up barriers so only a select or limited segment can truly connect and interact with you?
Today we're going to apply an "inclusion check" to your company conversation and content -- from how you talk in your website copy to your social media posts to your product packaging information to product instructions to how your customer service representatives talk to customers, to your customer-service correspondence, etc.
And we'll walk you through crucial questions you can apply as you look around your organization over the next week and informally assess what you can do to improve your company's efforts to be truly inclusive.